Support

A human answers. Beta means we read every message ourselves and fix what you report.

Email

Reply within one business day (Singapore, Mon–Fri 9am–5pm). Include your account email and, for a broken post, the campaign name.

Report a bug or ask for a feature

Use the feedback form — no account needed, and every entry lands on our tracking board the same day.

Open the feedback form

Billing and refunds

Paid plans start with a 7-day free trial (card required, reminder email 3 days before the first charge), then bill monthly in advance in US dollars via Stripe. Cancel any time from Billing (Manage billing or cancel); the refund policy is on its own page.

Read the refund policy

What is not switched on yet

Scheduled auto-publishing is not live during beta: HrCleo drafts, you approve, and you publish. We announce the date before it ships.